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Legal documents

The full set of fremai legal and compliance documents. Each page below is rendered from a canonical markdown source; if a rendered page ever disagrees with its source, the source governs.

fremai is operated by fremverk ApS (Denmark). fremverk is the contracting party and the data processor for customer data processed through the service. These documents cover fremai only — fremverk’s other products carry their own, separate agreements, and neither set applies to the other.

Customer-facing agreements #

  • Terms of Service - the master agreement governing use of the fremai service.
  • Privacy Notice - categories of personal data processed, lawful bases, retention, and your GDPR rights.
  • Data Processing Agreement - GDPR Art. 28 processor terms, the sub-processor list, international-transfers posture, and audit rights.
  • Acceptable Use Policy - lawful-use rules, prohibited use, notice-and-action, and enforcement actions.
  • Service Level Agreement - uptime target, how availability is measured, and service credits.
  • Cookie Policy - the strictly-necessary session cookies, cookieless analytics, and CDN.

Transparency and compliance records #

Published so you can assess fremai as a processor without having to ask.

Breach-notification duties on both sides are set out in the Data Processing Agreement. The internal runbook fremverk’s on-call follows is not published — it is classified internal and available under NDA on request.

Contact #

TopicAddress
Privacy, data-protection and GDPR requestsprivacy@fremai.eu
Security and vulnerability reportssecurity@fremai.eu
Abuse reportsabuse@fremai.eu
Anything elseinfo@fremverk.com

fremai Acceptable Use Policy

title: fremai Acceptable Use Policy author: fremverk date: 2026-08-13 version: “1.0” status: Published v1.0 lang: en # Last updated: 2026-08-13

fremai Cookie Policy

title: fremai Cookie Policy author: fremverk date: 2026-08-13 version: “1.0” status: Published v1.0 lang: en # Last updated: 2026-08-13

fremai Data Processing Agreement

title: fremai Data Processing Agreement author: fremverk date: 2026-08-13 version: “1.0” status: Published v1.0 lang: en # Last updated: 2026-08-13

fremai Privacy Notice

title: fremai Privacy Notice author: fremverk date: 2026-08-13 version: “1.0” status: Published v1.0 lang: en # Last updated: 2026-08-13

fremai Service Level Agreement

title: fremai Service Level Agreement author: fremverk date: 2026-08-13 version: “1.0” status: Published v1.0 lang: en # Last updated: 2026-08-13

fremai Terms of Service

title: fremai Terms of Service author: fremverk date: 2026-08-13 version: “1.0” status: Published v1.0 lang: en # Last updated: 2026-08-13